AVANT freezing on startup

[bhirschfeldt]

When I start Avant, it freezes on the about Avant screen and refuses to continue. I installed several different versions of 11.7 and 11.8 but the same problem exists for all. I installed ORCA and I'm having the same problem. But Internet Explorer 7, Firefox and Chrome all work. So for now, I'm forced to use one of the other browser.

[Jasmine]

- Download and install SubInACL from Microsoft.

- Execute the following commands from an admin level command prompt:

Code: Select all

cd /d "%ProgramFiles%\Windows Resource Kits\Tools\"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=Everyone=F
subinacl /subkeyreg HKEY_CURRENT_USER /grant=Everyone=F
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=Everyone=F
subinacl /subdirectories %SystemDrive%\ /grant=Everyone=F


Note that this will reset all permissions on the entire system, you will have to reapply any custom security permissions yourself.

Have you tried this?

[Jasmine]

And what's your system? Vista?

[bhirschfeldt]

This is a corporate laptop on Vista.
I'm not going to run a program that's going to change permissions on a corporate laptop.
I shouldn't have to, IE7, Firefox and Chrome all work on the laptop. This is not a laptop issue, it's a Avant issue.

[kudos]

It does sound like a permissions issue, some users have experienced it in the past.

Anyway, if you don't want to try that, please try the following:

- Close all browsers then go to Control Panel >> Internet Options >> Advanced >> Reset
- Open up a command prompt then type/copy/paste the following (including quotes):

Code: Select all

ren "%appdata%\Avant Profiles\" "Avant Backup %DATE:/=% %TIME::=%"

This will backup/rename your settings folder with the current date and time (we can move them back later).

Then try running Avant again.

[bhirschfeldt]

I tried your suggestion but I'm still having the same problem.

Thanks for the help.

[kudos]

Are you able to try just resetting the file permissions only? I find that this is the most common problem for IE-based web browsers running on pre-configured corporate users:

- Download and install SubInACL from Microsoft.

- Execute the following commands from an admin level command prompt (safer variation):

Code: Select all

cd /d "%ProgramFiles%\Windows Resource Kits\Tools\"
subinacl /subdirectories %SystemDrive%\ /grant=administrators=F /grant=system=F


or if you are using a non-English version of Windows:

Code: Select all

cd /d "%ProgramFiles%\Windows Resource Kits\Tools\"
subinacl /subdirectories %SystemDrive%\ /grant=S-1-5-32-544=F /grant=S-1-5-18=F