AVANT freezing on startup

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AVANT freezing on startup

Postby bhirschfeldt » Fri May 28, 2010 12:56 am

When I start Avant, it freezes on the about Avant screen and refuses to continue. I installed several different versions of 11.7 and 11.8 but the same problem exists for all. I installed ORCA and I'm having the same problem. But Internet Explorer 7, Firefox and Chrome all work. So for now, I'm forced to use one of the other browser.
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Re: AVANT freezing on startup

Post Reply #1 by Jasmine » Wed Jun 02, 2010 5:57 am

kudos wrote:- Download and install SubInACL from Microsoft.

- Execute the following commands from an admin level command prompt:

Code: Select all
cd /d "%ProgramFiles%\Windows Resource Kits\Tools\"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=Everyone=F
subinacl /subkeyreg HKEY_CURRENT_USER /grant=Everyone=F
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=Everyone=F
subinacl /subdirectories %SystemDrive%\ /grant=Everyone=F


Note that this will reset all permissions on the entire system, you will have to reapply any custom security permissions yourself.


Have you tried this?
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Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder
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Re: AVANT freezing on startup

Post Reply #2 by Jasmine » Wed Jun 02, 2010 6:00 am

And what's your system? Vista?
Image
Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder
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Re: AVANT freezing on startup

Post Reply #3 by bhirschfeldt » Fri Jun 04, 2010 1:34 pm

This is a corporate laptop on Vista.
I'm not going to run a program that's going to change permissions on a corporate laptop.
I shouldn't have to, IE7, Firefox and Chrome all work on the laptop. This is not a laptop issue, it's a Avant issue.
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Re: AVANT freezing on startup

Post Reply #4 by kudos » Wed Jun 09, 2010 12:54 am

It does sound like a permissions issue, some users have experienced it in the past.

Anyway, if you don't want to try that, please try the following:

- Close all browsers then go to Control Panel >> Internet Options >> Advanced >> Reset
- Open up a command prompt then type/copy/paste the following (including quotes):

Code: Select all
ren "%appdata%\Avant Profiles\" "Avant Backup %DATE:/=% %TIME::=%"

This will backup/rename your settings folder with the current date and time (we can move them back later).

Then try running Avant again.
 
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Re: AVANT freezing on startup

Post Reply #5 by bhirschfeldt » Fri Jun 11, 2010 1:11 am

I tried your suggestion but I'm still having the same problem.

Thanks for the help.
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Re: AVANT freezing on startup

Post Reply #6 by kudos » Fri Jun 11, 2010 1:16 am

Are you able to try just resetting the file permissions only? I find that this is the most common problem for IE-based web browsers running on pre-configured corporate users:

- Download and install SubInACL from Microsoft.

- Execute the following commands from an admin level command prompt (safer variation):

Code: Select all
cd /d "%ProgramFiles%\Windows Resource Kits\Tools\"
subinacl /subdirectories %SystemDrive%\ /grant=administrators=F /grant=system=F


or if you are using a non-English version of Windows:

Code: Select all
cd /d "%ProgramFiles%\Windows Resource Kits\Tools\"
subinacl /subdirectories %SystemDrive%\ /grant=S-1-5-32-544=F /grant=S-1-5-18=F
 
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