CAN'T LOG IN TO ON-LINE STORAGE ACCT

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ONEALSAN
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CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by ONEALSAN » Thu Jun 05, 2008 2:04 pm

THIS MORNING I CANNOT LOG IN TO MY ON-LINE STORAGE ACCT.
IT KEEPS SAYING THERE IS A SERVER PROBLEM, TRY AGAIN LATER.

BEEN TRYING FOR 3 HR'S NOW & I NEED TO GET IN TO DO SOME WORK.

CAN YOU LET ME KNOW WHEN THE SERVER IS GOING TO BE BACK UP!

THANKS ALOT,
CHARLIE #-o

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by tuck » Thu Jun 05, 2008 2:41 pm

Can't get on here, either.

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by shagz7 » Thu Jun 05, 2008 3:03 pm

I can't login either as of 10 AM Central time... this is becomming annoying!

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by perseid » Thu Jun 05, 2008 4:17 pm

I haven't been able to get into my storage account either. It's been about 2 hours from when I first tried. What's the deal?

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by ONEALSAN » Thu Jun 05, 2008 4:57 pm

DON'T KNOW WHAT THE PROBLEM IS, BUT THEY COULD HAVE LEAST LET US KNOW WHAT IS GOING ON!

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by André » Thu Jun 05, 2008 6:16 pm

ONEALSAN, please do NOT post in all caps. Also, there is nothing the forum staff can do about it. Just hang in there and hope for the best.

Also, this is a completely free service provided by the Avant Developer (Anderson). Take it or leave it.

Personally, I would never trust a paid service to be fully functional 100% of the time, let alone a free service.
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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by scaniaperest » Thu Jun 05, 2008 7:29 pm

Hi! Maybe Upgrading, repairing servers ???
I'm upgrading my English. I'm From Turkiye (Turkey), but I cant speek English very good. If you can not understand me, for this problem...

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by tuck » Thu Jun 05, 2008 8:09 pm

In Onealsfan's defense, I don't think the complaint is as much about the downtime as it is the complete lack of notice, explanation, or apparant awareness. Granted, you forum guys don't handle any of that stuff, but if a major interstate was shut down without notice nor mention, you'd probably be mad, too. It's basically the same idea.

(Oh yeah... and all caps is generally considered rude)

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by ONEALSAN » Thu Jun 05, 2008 8:51 pm

Sorry about all "CAPS" its just been a habit with me since i could write, also saves me using the shift key as i took no typing classes in hs or college. it is not meant to be rude at all, sorry if "anyone" took it that way. i'm sure we all have some type of habit!

i guess i will just use no caps on anything, but then somebody will sure enuff say something about that too!

charlie

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by jamsys » Thu Jun 05, 2008 9:34 pm

Please tell me a way that the bookmarks are cached locally? I saved my bookmark folder on the server and when I am disconnedted I cant see them...

Help??

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by crusader666 » Fri Jun 06, 2008 1:54 am

I have also not been able to log in from TWO different computers for the past 12 hours! I even uninstalled and reinstalled the program on each computer, deleted all cookies, cache, etc. No Go!

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by Jasmine » Fri Jun 06, 2008 2:11 am

Sorry you all, I forget to announce you that the Online Storage Server is in updating...Sorry for the inconvenience.
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Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
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For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by shagz7 » Fri Jun 06, 2008 1:38 pm

DOH! Well, at least it is up for the most important day, Friday when we all sit around at work and surf on the Internet without doing much work :P

It would be interesting to know if there was an export function for Autofills as well as bookmarks JUST IN CASE for a backup.

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by bigC » Fri Jun 06, 2008 7:40 pm

shagz7 wrote:It would be interesting to know if there was an export function for Autofills as well as bookmarks JUST IN CASE for a backup.
No export but you can log out of online storage, File > My Account > Switch Account, and import that data to your local account, File > Import.

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by CaseyDiamond » Mon Jun 09, 2008 10:45 pm

I can't connect to the server--it's my first time, and I'm trying to register for a new account.

Is it still down? Or is it a problem on my end????

Thanks!

~casey

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by Jasmine » Wed Jun 11, 2008 6:04 am

I've confirmed not being able to register a new account and this issue could be fixed in about a couple of days.
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Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder

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Re: CAN'T LOG IN TO ON-LINE STORAGE ACCT

Post by shagz7 » Wed Aug 06, 2008 4:50 pm

bigC wrote:
shagz7 wrote:It would be interesting to know if there was an export function for Autofills as well as bookmarks JUST IN CASE for a backup.
No export but you can log out of online storage, File > My Account > Switch Account, and import that data to your local account, File > Import.

Good Call, Thanks!

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