can't log in to my account

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real name
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can't log in to my account

Post by real name » Tue Sep 14, 2010 7:09 am

already 2nd day i can't log in to my account (online storage)
switch account ... orca browser cannot reach the server, please try again later.

browser (latest version of orca) works = proxy settings are ok
no reaction from support emails

btw. till i was logged in there was no error message that synchronization of bookmarks with server failed (i created some new bookmarks during weekend at home and wanted to see them in office, why i thought log-out log-in will refresh my bookmarks?)

note: there is also Warning: include(http://blog.avantforce.com/orca.php) [function.include]: failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in C:\Inetpub\orca\includes\orca_blog.php on line 37 at http://www.orcabrowser.com/

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Re: can't log in to my account

Post by kudos » Tue Sep 14, 2010 8:57 am

Are you saying that you cannot access the server from both home and work - two different locations?
 
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Re: can't log in to my account

Post by real name » Tue Sep 14, 2010 9:23 am

[quote="kudos"]Are you saying that you cannot access the server from both home and work - two different locations?[/quote]
i did not try it (log out/login) at home
because it is already last place where i'm logged in having all bookmarks in my account accessible
(maybe tomorrow i will save all my bookmarks (manually, do not see browser function for it) and try it also there)

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Re: can't log in to my account

Post by real name » Tue Sep 14, 2010 9:25 am

[quote="kudos"]Are you saying that you cannot access the server from both home and work - two different locations?[/quote]
and yes: two different locations and two computers

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Re: can't log in to my account

Post by real name » Tue Sep 14, 2010 5:01 pm

ok, now successfully logged out and in at home so problem is in office only
i'm afraid problem could be login procedure is not using actual proxy settings (?) or problem with proxy in office (in office first run of any browser shows proxy welcome page, than it saves welcome happened somewhere to cookies (?)) - maybe also login (already - no problem time ago) receives such welcome page contents instead of reply of your server?)
is there any way to check or avoid such things? (i already had welcome page after log out loading something from web in unlogged state, than common browsing works well = orca proxy settings are set)

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Re: can't log in to my account

Post by AXEMAN » Wed Sep 15, 2010 8:28 pm

Hello bro are you saying if you shut off proxy will it then work correctly. If not try that :wave: :thumbup:

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Re: can't log in to my account

Post by real name » Thu Sep 16, 2010 6:37 am

[quote="AXEMAN"]Hello bro are you saying if you shut off proxy will it then work correctly. If not try that :wave: :thumbup:[/quote]
unfortunately in big company you haven't chance to do it

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Re: can't log in to my account

Post by Jasmine » Thu Sep 16, 2010 8:45 am

real name, try using Avant Browser to log into Online Storage in your office. I guess your company set password. Avant added username and password.
111.jpg
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For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
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Re: can't log in to my account

Post by real name » Thu Sep 16, 2010 8:57 am

[quote="Jasmine"]real name, try using Avant Browser to log into Online Storage in your office. I guess your company set password. Avant added username and password.[/quote]
thanks for tip but there is no password (browsing works without proxy password just 1st time displays welcome page)
i just guess (really just guess) login is using different cookies-set (if information about welcome-already-was is really stored into cookies) than browsing when unlogged - any idea from authors if it is really so?
(if yes: is there any trick? something like copy file cookies.orca from 'unlogged' directory to 'login' one?)

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Re: can't log in to my account

Post by real name » Thu Sep 16, 2010 8:59 am

[quote="Jasmine"]real name, try using Avant Browser[/quote]
ok, i will try it anyway

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Re: can't log in to my account

Post by real name » Thu Sep 16, 2010 9:06 am

[quote="real name"][quote="Jasmine"]real name, try using Avant Browser[/quote]
ok, i will try it anyway[/quote]
there the same problem with Avant
(first Avant run had no welcome proxy screen - probably shares cookies (?) with IE)

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Re: can't log in to my account

Post by Jasmine » Sun Sep 19, 2010 3:12 am

real name wrote:
Jasmine wrote:real name, try using Avant Browser to log into Online Storage in your office. I guess your company set password. Avant added username and password.
thanks for tip but there is no password (browsing works without proxy password just 1st time displays welcome page)
i just guess (really just guess) login is using different cookies-set (if information about welcome-already-was is really stored into cookies) than browsing when unlogged - any idea from authors if it is really so?
(if yes: is there any trick? something like copy file cookies.orca from 'unlogged' directory to 'login' one?)

Hey, sorry for responding to you late. I really guess there exists password just there must be a way your administrator handles it for you all. For example, if you're inside a domain which can recogonize you and takes care of the details to make the proxy server trust you, you don't have to input password at all. I think cookies was set up for browsing since the welcome page appeared. Avant doesn't use cookies when connecting to Online Storage.I suggest you have your administrator know your situation and let you know the usename and password~
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E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
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Re: can't log in to my account

Post by real name » Mon Sep 20, 2010 7:53 am

[quote="Jasmine"]I suggest you have your administrator know your situation and let you know the usename and password~[/quote]
first experiment shows there is no user+password at all
because entering any browsing works and login does not
any idea how differs browsing and login?
(i will discuss it with our admin too)

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Re: can't log in to my account

Post by real name » Tue Sep 21, 2010 7:42 am

some more details:
really no password for proxy

here is log of login communication
1st parameter message nr (35 is after 33 etc.), 2nd parameter is time, 3rd source, 4th destination, 5th protocol, 6th info

see message 51

sent

33 3.457213 192.168.160.43 192.168.160.18 TCP 56445 > http-alt [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=2 SACK_PERM=1
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 34 00 86 40 00 80 06 38 af c0 a8 a0 2b c0 a8 .4..@...8....+..
0020 a0 12 dc 7d 1f 90 1f ee 72 7f 00 00 00 00 80 02 ...}....r.......
0030 20 00 ff 0b 00 00 02 04 05 b4 01 03 03 02 01 01 ...............
0040 04 02 ..

35 3.457503 192.168.160.43 192.168.160.18 TCP 56445 > http-alt [ACK] Seq=1 Ack=1 Win=65700 Len=0
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 28 00 87 40 00 80 06 38 ba c0 a8 a0 2b c0 a8 .(..@...8....+..
0020 a0 12 dc 7d 1f 90 1f ee 72 80 d2 23 0e e0 50 10 ...}....r..#..P.
0030 40 29 c1 a9 00 00 @)....

36 3.457827 192.168.160.43 192.168.160.18 SSL Continuation Data
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 d1 00 88 40 00 80 06 38 10 c0 a8 a0 2b c0 a8 ....@...8....+..
0020 a0 12 dc 7d 1f 90 1f ee 72 80 d2 23 0e e0 50 18 ...}....r..#..P.
0030 40 29 c2 52 00 00 43 4f 4e 4e 45 43 54 20 63 65 @).R..CONNECT ce
0040 72 2e 61 76 61 6e 74 62 72 6f 77 73 65 72 2e 63 r.avantbrowser.c
0050 6e 3a 34 34 33 20 48 54 54 50 2f 31 2e 30 0d 0a n:443 HTTP/1.0..
0060 48 6f 73 74 3a 20 63 65 72 2e 61 76 61 6e 74 62 Host: cer.avantb
0070 72 6f 77 73 65 72 2e 63 6e 0d 0a 55 73 65 72 2d rowser.cn..User-
0080 41 67 65 6e 74 3a 20 41 76 61 6e 74 46 6f 72 63 Agent: AvantForc
0090 65 2e 43 6c 69 65 6e 74 0d 0a 43 6f 6e 74 65 6e e.Client..Conten
00a0 74 2d 4c 65 6e 67 74 68 3a 20 30 0d 0a 50 72 61 t-Length: 0..Pra
00b0 67 6d 61 3a 20 6e 6f 2d 63 61 63 68 65 0d 0a 50 gma: no-cache..P
00c0 72 6f 78 79 2d 43 6f 6e 6e 65 63 74 69 6f 6e 3a roxy-Connection:
00d0 20 4b 65 65 70 2d 41 6c 69 76 65 0d 0a 0d 0a Keep-Alive....

38 3.484953 192.168.160.43 192.168.160.18 SSLv2 Client Hello
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 58 00 89 40 00 80 06 38 88 c0 a8 a0 2b c0 a8 .X..@...8....+..
0020 a0 12 dc 7d 1f 90 1f ee 73 29 d2 23 0f 4b 50 18 ...}....s).#.KP.
0030 40 0e c1 d9 00 00 80 2e 01 03 00 00 15 00 00 00 @...............
0040 10 00 00 05 00 00 0a 00 00 13 00 00 04 01 00 80 ................
0050 07 00 c0 00 00 ff e5 a5 a9 25 a1 90 88 26 b1 5d .........%...&.]
0060 c5 10 c0 c9 5e dd ....^.

45 3.715111 192.168.160.43 192.168.160.18 TCP 56445 > http-alt [ACK] Seq=218 Ack=109 Win=65592 Len=0
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 28 00 8a 40 00 80 06 38 b7 c0 a8 a0 2b c0 a8 .(..@...8....+..
0020 a0 12 dc 7d 1f 90 1f ee 73 59 d2 23 0f 4c 50 10 ...}....sY.#.LP.
0030 40 0e c1 a9 00 00 @.....

46 3.715348 192.168.160.43 192.168.160.18 TCP 56445 > http-alt [RST, ACK] Seq=218 Ack=109 Win=0 Len=0
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 28 00 8b 40 00 80 06 38 b6 c0 a8 a0 2b c0 a8 .(..@...8....+..
0020 a0 12 dc 7d 1f 90 1f ee 73 59 d2 23 0f 4c 50 14 ...}....sY.#.LP.
0030 00 00 c1 a9 00 00 ......

47 3.718169 192.168.160.43 192.168.160.18 TCP 56446 > http-alt [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=2 SACK_PERM=1
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 34 00 8c 40 00 80 06 38 a9 c0 a8 a0 2b c0 a8 .4..@...8....+..
0020 a0 12 dc 7e 1f 90 5c e9 69 f6 00 00 00 00 80 02 ...~..\.i.......
0030 20 00 ca 98 00 00 02 04 05 b4 01 03 03 02 01 01 ...............
0040 04 02 ..

49 3.718648 192.168.160.43 192.168.160.18 TCP 56446 > http-alt [ACK] Seq=1 Ack=1 Win=65700 Len=0
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 28 00 8d 40 00 80 06 38 b4 c0 a8 a0 2b c0 a8 .(..@...8....+..
0020 a0 12 dc 7e 1f 90 5c e9 69 f7 e8 6b 06 de 50 10 ...~..\.i..k..P.
0030 40 29 c1 a9 00 00 @)....

50 3.719097 192.168.160.43 192.168.160.18 HTTP Continuation or non-HTTP traffic
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 58 00 8e 40 00 80 06 38 83 c0 a8 a0 2b c0 a8 .X..@...8....+..
0020 a0 12 dc 7e 1f 90 5c e9 69 f7 e8 6b 06 de 50 18 ...~..\.i..k..P.
0030 40 29 c1 d9 00 00 80 2e 01 03 00 00 15 00 00 00 @)..............
0040 10 00 00 05 00 00 0a 00 00 13 00 00 04 01 00 80 ................
0050 07 00 c0 00 00 ff 14 3d ce 24 86 27 13 58 30 2b .......=.$.'.X0+
0060 d3 68 1a d7 a4 19 .h....

52 3.719962 192.168.160.43 192.168.160.18 HTTP Continuation or non-HTTP traffic
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 2f 00 8f 40 00 80 06 38 ab c0 a8 a0 2b c0 a8 ./..@...8....+..
0020 a0 12 dc 7e 1f 90 5c e9 6a 27 e8 6b 0a 15 50 18 ...~..\.j'.k..P.
0030 3f 5b c1 b0 00 00 15 03 00 00 02 01 00 ?[...........

53 3.720000 192.168.160.43 192.168.160.18 TCP 56446 > http-alt [FIN, ACK] Seq=56 Ack=824 Win=64876 Len=0
0000 00 0c 76 b1 e6 09 00 1f c6 2b f8 7d 08 00 45 00 ..v......+.}..E.
0010 00 28 00 90 40 00 80 06 38 b1 c0 a8 a0 2b c0 a8 .(..@...8....+..
0020 a0 12 dc 7e 1f 90 5c e9 6a 2e e8 6b 0a 15 50 11 ...~..\.j..k..P.
0030 3f 5b c1 a9 00 00 ?[....

81 6.083100 192.168.160.43 255.255.255.255 UDP Source port: 58332 Destination port: hlserver
0000 ff ff ff ff ff ff 00 1f c6 2b f8 7d 08 00 45 00 .........+.}..E.
0010 00 44 00 91 00 00 80 11 d9 44 c0 a8 a0 2b ff ff .D.......D...+..
0020 ff ff e3 dc 07 9b 00 30 61 15 39 63 70 4f 54 43 .......0a.9cpOTC
0030 77 54 41 41 42 43 54 45 46 61 53 30 38 41 63 33 wTAABCTEFaS08Ac3
0040 56 74 52 47 39 73 62 33 4a 54 61 58 52 42 62 57 VtRG9sb3JTaXRBbW
0050 55 41 UA

108 10.087921 192.168.160.43 192.168.160.255 UDP Source port: 58332 Destination port: hlserver
0000 ff ff ff ff ff ff 00 1f c6 2b f8 7d 08 00 45 00 .........+.}..E.
0010 00 44 00 92 00 00 80 11 77 9b c0 a8 a0 2b c0 a8 .D......w....+..
0020 a0 ff e3 dc 07 9b 00 30 c2 bd 39 63 70 4f 54 43 .......0..9cpOTC
0030 77 54 41 41 42 43 54 45 46 61 53 30 38 41 63 33 wTAABCTEFaS08Ac3
0040 56 74 52 47 39 73 62 33 4a 54 61 58 52 42 62 57 VtRG9sb3JTaXRBbW
0050 55 41 UA

received

34 3.457412 192.168.160.18 192.168.160.43 TCP http-alt > 56445 [SYN, ACK] Seq=0 Ack=1 Win=16384 Len=0 MSS=1460 WS=0 SACK_PERM=1
0000 00 1f c6 2b f8 7d 00 0c 76 b1 e6 09 08 00 45 00 ...+.}..v.....E.
0010 00 34 31 0d 00 00 80 06 48 28 c0 a8 a0 12 c0 a8 .41.....H(......
0020 a0 2b 1f 90 dc 7d d2 23 0e df 1f ee 72 80 80 12 .+...}.#....r...
0030 40 00 fd f9 00 00 02 04 05 b4 01 03 03 00 01 01 @...............
0040 04 02 ..

37 3.483806 192.168.160.18 192.168.160.43 HTTP HTTP/1.1 200 Connection established
0000 00 1f c6 2b f8 7d 00 0c 76 b1 e6 09 08 00 45 00 ...+.}..v.....E.
0010 00 34 31 0d 00 00 80 06 48 28 c0 a8 a0 12 c0 a8 .41.....H(......
0020 a0 2b 1f 90 dc 7d d2 23 0e df 1f ee 72 80 80 12 .+...}.#....r...
0030 40 00 fd f9 00 00 02 04 05 b4 01 03 03 00 01 01 @...............
0040 04 02 ..

43 3.608405 192.168.160.18 192.168.160.43 TCP http-alt > 56445 [ACK] Seq=108 Ack=218 Win=65318 Len=0
0000 00 1f c6 2b f8 7d 00 0c 76 b1 e6 09 08 00 45 00 ...+.}..v.....E.
0010 00 28 31 12 40 00 80 06 08 2f c0 a8 a0 12 c0 a8 .(1.@..../......
0020 a0 2b 1f 90 dc 7d d2 23 0f 4b 1f ee 73 59 50 10 .+...}.#.K..sYP.
0030 ff 26 7e 5a 00 00 00 00 00 00 00 00 .&~Z........

44 3.715006 192.168.160.18 192.168.160.43 TCP http-alt > 56445 [FIN, ACK] Seq=108 Ack=218 Win=65318 Len=0
0000 00 1f c6 2b f8 7d 00 0c 76 b1 e6 09 08 00 45 00 ...+.}..v.....E.
0010 00 28 31 13 40 00 80 06 08 2e c0 a8 a0 12 c0 a8 .(1.@...........
0020 a0 2b 1f 90 dc 7d d2 23 0f 4b 1f ee 73 59 50 11 .+...}.#.K..sYP.
0030 ff 26 7e 59 00 00 00 00 00 00 00 00 .&~Y........

48 3.718603 192.168.160.18 192.168.160.43 TCP http-alt > 56446 [SYN, ACK] Seq=0 Ack=1 Win=16384 Len=0 MSS=1460 WS=0 SACK_PERM=1
0000 00 1f c6 2b f8 7d 00 0c 76 b1 e6 09 08 00 45 00 ...+.}..v.....E.
0010 00 34 31 14 00 00 80 06 48 21 c0 a8 a0 12 c0 a8 .41.....H!......
0020 a0 2b 1f 90 dc 7e e8 6b 06 dd 5c e9 69 f7 80 12 .+...~.k..\.i...
0030 40 00 bb 40 00 00 02 04 05 b4 01 03 03 00 01 01 @..@............
0040 04 02 ..

51 3.719605 192.168.160.18 192.168.160.43 HTTP HTTP/1.1 400 Bad Request ( The data is invalid. ) (text/html)
0000 00 1f c6 2b f8 7d 00 0c 76 b1 e6 09 08 00 45 00 ...+.}..v.....E.
0010 03 5f 31 15 40 00 80 06 04 f5 c0 a8 a0 12 c0 a8 ._1.@...........
0020 a0 2b 1f 90 dc 7e e8 6b 06 de 5c e9 6a 27 50 18 .+...~.k..\.j'P.
0030 ff cf 95 32 00 00 48 54 54 50 2f 31 2e 31 20 34 ...2..HTTP/1.1 4
0040 30 30 20 42 61 64 20 52 65 71 75 65 73 74 20 28 00 Bad Request (
0050 20 54 68 65 20 64 61 74 61 20 69 73 20 69 6e 76 The data is inv
0060 61 6c 69 64 2e 20 20 29 0d 0a 56 69 61 3a 20 31 alid. )..Via: 1
0070 2e 31 20 49 53 41 0d 0a 43 6f 6e 6e 65 63 74 69 .1 ISA..Connecti
0080 6f 6e 3a 20 63 6c 6f 73 65 0d 0a 50 72 6f 78 79 on: close..Proxy
0090 2d 43 6f 6e 6e 65 63 74 69 6f 6e 3a 20 63 6c 6f -Connection: clo
00a0 73 65 0d 0a 50 72 61 67 6d 61 3a 20 6e 6f 2d 63 se..Pragma: no-c
00b0 61 63 68 65 0d 0a 43 61 63 68 65 2d 43 6f 6e 74 ache..Cache-Cont
00c0 72 6f 6c 3a 20 6e 6f 2d 63 61 63 68 65 0d 0a 43 rol: no-cache..C
00d0 6f 6e 74 65 6e 74 2d 54 79 70 65 3a 20 74 65 78 ontent-Type: tex
00e0 74 2f 68 74 6d 6c 0d 0a 43 6f 6e 74 65 6e 74 2d t/html..Content-
00f0 4c 65 6e 67 74 68 3a 20 36 31 39 20 20 20 0d 0a Length: 619 ..
0100 0d 0a 3c 48 54 4d 4c 3e 3c 48 45 41 44 3e 3c 54 ..<HTML><HEAD><T
0110 49 54 4c 45 3e 45 72 72 6f 72 20 4d 65 73 73 61 ITLE>Error Messa
0120 67 65 3c 2f 54 49 54 4c 45 3e 0d 0a 3c 4d 45 54 ge</TITLE>..<MET
0130 41 20 68 74 74 70 2d 65 71 75 69 76 3d 43 6f 6e A http-equiv=Con
0140 74 65 6e 74 2d 54 79 70 65 20 63 6f 6e 74 65 6e tent-Type conten
0150 74 3d 22 74 65 78 74 2f 68 74 6d 6c 3b 20 63 68 t="text/html; ch
0160 61 72 73 65 74 3d 77 69 6e 64 6f 77 73 2d 31 32 ****=windows-12
0170 35 32 22 3e 0d 0a 3c 42 4f 44 59 3e 0d 0a 3c 54 52">..<BODY>..<T
0180 41 42 4c 45 3e 3c 54 52 3e 3c 54 44 20 69 64 3d ABLE><TR><TD id=
0190 4c 5f 64 74 5f 31 3e 3c 42 3e 4e 65 74 77 6f 72 L_dt_1><B>Networ
01a0 6b 20 41 63 63 65 73 73 20 4d 65 73 73 61 67 65 k Access Message
01b0 3a 20 54 68 65 20 70 61 67 65 20 63 61 6e 6e 6f : The page canno
01c0 74 20 62 65 20 64 69 73 70 6c 61 79 65 64 3c 42 t be displayed<B
01d0 3e 3c 2f 54 52 3e 3c 2f 54 41 42 4c 45 3e 0d 0a ></TR></TABLE>..
01e0 3c 54 41 42 4c 45 3e 3c 54 52 3e 3c 54 44 20 68 <TABLE><TR><TD h
01f0 65 69 67 68 74 3d 31 35 3e 3c 2f 54 44 3e 3c 2f eight=15></TD></
0200 54 52 3e 3c 2f 54 41 42 4c 45 3e 0d 0a 3c 54 41 TR></TABLE>..<TA
0210 42 4c 45 3e 0d 0a 3c 54 52 3e 3c 54 44 20 69 64 BLE>..<TR><TD id
0220 3d 4c 5f 64 74 5f 32 3e 54 65 63 68 6e 69 63 61 =L_dt_2>Technica
0230 6c 20 49 6e 66 6f 72 6d 61 74 69 6f 6e 20 28 66 l Information (f
0240 6f 72 20 53 75 70 70 6f 72 74 20 70 65 72 73 6f or Support perso
0250 6e 6e 65 6c 29 0d 0a 3c 55 4c 3e 0d 0a 3c 4c 49 nnel)..<UL>..<LI
0260 20 69 64 3d 4c 5f 64 74 5f 33 3e 45 72 72 6f 72 id=L_dt_3>Error
0270 20 43 6f 64 65 3a 20 34 30 30 20 42 61 64 20 52 Code: 400 Bad R
0280 65 71 75 65 73 74 2e 20 54 68 65 20 64 61 74 61 equest. The data
0290 20 69 73 20 69 6e 76 61 6c 69 64 2e 20 28 31 33 is invalid. (13
02a0 29 0d 0a 3c 4c 49 20 69 64 3d 4c 5f 64 74 5f 34 )..<LI id=L_dt_4
02b0 3e 49 50 20 41 64 64 72 65 73 73 3a 20 31 39 32 >IP Address: 192
02c0 2e 31 36 38 2e 31 36 30 2e 31 38 0d 0a 3c 4c 49 .168.160.18..<LI
02d0 20 69 64 3d 4c 5f 64 74 5f 35 3e 44 61 74 65 3a id=L_dt_5>Date:
02e0 20 39 2f 32 30 2f 32 30 31 30 20 33 3a 33 39 3a 9/20/2010 3:39:
02f0 32 32 20 50 4d 20 5b 47 4d 54 5d 0d 0a 3c 4c 49 22 PM [GMT]..<LI
0300 20 69 64 3d 4c 5f 64 74 5f 36 3e 53 65 72 76 65 id=L_dt_6>Serve
0310 72 3a 20 69 73 61 2e 73 6b 2e 6e 65 6d 65 74 73 r: isa.sk.XXXXXX
0320 63 68 65 6b 2e 64 65 0d 0a 3c 4c 49 20 69 64 3d XXXX.de..<LI id=
0330 4c 5f 64 74 5f 37 3e 53 6f 75 72 63 65 3a 20 70 L_dt_7>Source: p
0340 72 6f 78 79 0d 0a 3c 2f 55 4c 3e 3c 2f 54 44 3e roxy..</UL></TD>
0350 3c 2f 54 52 3e 3c 2f 54 41 42 4c 45 3e 3c 2f 42 </TR></TABLE></B
0360 4f 44 59 3e 3c 2f 48 54 4d 4c 3e 0d 0a ODY></HTML>..

54 3.720206 192.168.160.18 192.168.160.43 TCP http-alt > 56446 [RST, ACK] Seq=824 Ack=57 Win=0 Len=0
0000 00 1f c6 2b f8 7d 00 0c 76 b1 e6 09 08 00 45 00 ...+.}..v.....E.
0010 00 28 31 16 40 00 80 06 08 2b c0 a8 a0 12 c0 a8 .(1.@....+......
0020 a0 2b 1f 90 dc 7e e8 6b 0a 15 5c e9 6a 2f 50 14 .+...~.k..\.j/P.
0030 00 00 38 99 00 00 00 00 00 00 00 00 ..8.........

82 6.083421 192.168.160.253 192.168.160.43 UDP Source port: hlserver Destination port: 58332
0000 00 1f c6 2b f8 7d 00 16 35 80 1e 8e 08 00 45 00 ...+.}..5.....E.
0010 00 44 2e 42 00 00 80 11 49 ed c0 a8 a0 fd c0 a8 .D.B....I.......
0020 a0 2b 07 9b e3 dc 00 30 78 45 77 7a 6d 48 54 4f .+.....0xEwzmHTO
0030 77 58 41 41 42 4e 51 55 52 53 53 55 51 41 63 33 wXAABNQURSSUQAc3
0040 56 74 52 47 39 73 62 33 4a 54 61 58 52 42 62 57 VtRG9sb3JTaXRBbW
0050 55 41 UA

109 10.088232 192.168.160.253 192.168.160.43 UDP Source port: hlserver Destination port: 58332
0000 00 1f c6 2b f8 7d 00 16 35 80 1e 8e 08 00 45 00 ...+.}..5.....E.
0010 00 44 2e 72 00 00 80 11 49 bd c0 a8 a0 fd c0 a8 .D.r....I.......
0020 a0 2b 07 9b e3 dc 00 30 78 45 77 7a 6d 48 54 4f .+.....0xEwzmHTO
0030 77 58 41 41 42 4e 51 55 52 53 53 55 51 41 63 33 wXAABNQURSSUQAc3
0040 56 74 52 47 39 73 62 33 4a 54 61 58 52 42 62 57 VtRG9sb3JTaXRBbW
0050 55 41 UA

real name
Avant Fanatic
Avant Fanatic
Posts: 221
Joined: Thu Aug 05, 2004 8:43 am
Windows Version: win7 64bit(office),32bit(home)
Avant Version: 2013 beta 12
IE Version: N/A

Re: can't log in to my account

Post by real name » Mon Oct 18, 2010 8:11 am

is there something shared with avant in this logic?
maybe any registry entries delete could help?

Jasmine
Support Staff
Support Staff
Posts: 3118
Joined: Mon Dec 11, 2006 2:10 am
Windows Version: windows sp3 2003 vista win7
Avant Version: Latest release
IE Version: IE9 8 7
Location: Beijing China

Re: can't log in to my account

Post by Jasmine » Thu Oct 28, 2010 2:28 am

Hi we need some time to examine how ISA Server works.
Image
Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder

real name
Avant Fanatic
Avant Fanatic
Posts: 221
Joined: Thu Aug 05, 2004 8:43 am
Windows Version: win7 64bit(office),32bit(home)
Avant Version: 2013 beta 12
IE Version: N/A

Re: can't log in to my account

Post by real name » Fri Nov 05, 2010 6:23 pm

let me know when you need any active tests
(i can say f.e. some protocols are filtered, maybe you hit any such?)

real name
Avant Fanatic
Avant Fanatic
Posts: 221
Joined: Thu Aug 05, 2004 8:43 am
Windows Version: win7 64bit(office),32bit(home)
Avant Version: 2013 beta 12
IE Version: N/A

Re: can't log in to my account

Post by real name » Thu Nov 25, 2010 3:32 pm

today i changed operating system and it works again

Jasmine
Support Staff
Support Staff
Posts: 3118
Joined: Mon Dec 11, 2006 2:10 am
Windows Version: windows sp3 2003 vista win7
Avant Version: Latest release
IE Version: IE9 8 7
Location: Beijing China

Re: can't log in to my account

Post by Jasmine » Mon Nov 29, 2010 7:08 am

It's interesting. New OS is different from the old one?
Image
Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder

real name
Avant Fanatic
Avant Fanatic
Posts: 221
Joined: Thu Aug 05, 2004 8:43 am
Windows Version: win7 64bit(office),32bit(home)
Avant Version: 2013 beta 12
IE Version: N/A

Re: can't log in to my account

Post by real name » Mon Nov 29, 2010 7:55 am

i just changed w7 32 to w7 64 (complete reinstall, not update)
not sure know what is the real reason, also any server change is possible

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