HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

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vinayak
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HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by vinayak » Sun Feb 07, 2010 3:18 am

Dear Sir,
We took Ticket Booking of Railway Through IRCTC Website
i.e. www.irctc.co.in

Now Firstly we have to fillup the Data and Then go for
payment gateway, when we make the payment, a
windown appears as "Transaction Done SuccessFully"
and thereafter a screen comes with the address bar as

https://www.irctc.co.in/cgi-bin/bv60.dl ... Payment.do

Now hereafter the Ticket comes as Confirmed or there was any error.

But the problem is that Before a Week if this was the address bar status
a Icon was coming with the mouse which was showing that the window
is on and working, so not to disturb and if the same was stoped then we use
to referesh the window and then the ticket was coming to us

But now from few days, i am quite confuse, since now no icon is coming with the
mouse and still website is in working mode, i cannot do anything, since if i mistakenly
press f5 i.e. referesh and if website is in working mode, i will get error and my transaction wil be failed.

So my main question is that at this step of receiving the ticket
https://www.irctc.co.in/cgi-bin/bv60.dl ... Payment.do

How to know whether Website is working or standstill

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kudos
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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by kudos » Sun Feb 07, 2010 10:13 pm

The transaction would have completed immediately or timed-out after a few minutes. There is no point in keeping the window open - especially for days. Pressing F5 now will just start a new session - your old one will have been closed long ago. Close the browser/window then return to the site or check your email for confirmation and ticket.

Either the transaction did not send a confirmation back to your browser or there was a problem with your connection. The site is working correctly but these things happen from time to time with all browsers. Contact the site as soon as possible.
 
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vinayak
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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by vinayak » Mon Feb 08, 2010 2:24 am

Dear Sir,
No help FROM WEBSITE SIR,

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kudos
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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by kudos » Mon Feb 08, 2010 1:47 pm

Was there no record at all of the transaction?
Their contact details are: https://www.irctc.co.in/contact1.html
 
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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by vinayak » Mon Feb 08, 2010 2:06 pm

Dear Sir,
The transaction number is generated as shown as it goes for payment.

Either the ticket is booked or failed.

But the problem is that, before few days we use f5 frequently, when
the website was 1. No Progress in Toolbar and 2 No Work in Progress with icon.

But now, how should we determine whether it is working or not

It is because lost of people in morning book the ticket with irctc and frequently the
website shows us " SERVICE UNAVAILALBLE". so we have to press f5 at that time,
but ...................again the word remain the same after pressing f5 and again the same, question arises
whether the website is in wip mode or stand still...


I know i am not able to explain you my problem, its because it is not easy in explaining the same.
Since we are in immense pressure in morning 8 am to book the ticket, since the ticket gets
in Waiting list in just 1-2 MInutes after 8 am.

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kudos
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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by kudos » Mon Feb 08, 2010 2:23 pm

Check if a site is online with sites like these: Down for everyone or just me? or Is my website online?

Or try pinging the site: JustPing or Pingdom
 
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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by vinayak » Mon Feb 08, 2010 2:55 pm

sir, i will try to give you more clue about the same,

since the website is working at morning, but since lots of people try to book
the ticket at same time, the website gets slow and thats why it shows us service unavailalble

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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by kudos » Mon Feb 08, 2010 9:46 pm

Alas, there is nothing that we can do about reliability as end-users of the site...
 
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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by AXEMAN » Mon Feb 08, 2010 9:56 pm

kudos wrote:Alas, there is nothing that we can do about reliability as end-users of the site...
kudos is it possable i guess i am asking would it work on different browsers such as firefox IE 7 OR IE 8.??? :)

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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by kudos » Mon Feb 08, 2010 10:00 pm

AXEMAN wrote:kudos is it possable i guess i am asking would it work on different browsers such as firefox IE 7 OR IE 8.??? :)
If the site itself is overloaded and cannot cope with the volume of users, as vinayak implies, then I really doubt that changing browser would help. The site would behave as if suffering from a DoS attack.
 
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Re: HOW TO KNOW WHETHER WEBSITE WINDOWN IS WORKING OR STANDSTIL

Post by vinayak » Tue Feb 09, 2010 3:21 am

Yes Sir, changing Browser do not help us a lot, and i can add that among all
the browser, for irctc the orca is best.

May in other brower the window may shows us the status of website
since in firefox when window is working that tab of the window goes
round and round and if it stop rounding then it means that website is now
standstill. If such kind of thing can be given in orca it will be great.

Now today only i booked the ticket at 08 am, again i today was unable to
guess what to do, but as i have experienced, i did not press f5 and put
the window as it works and since after 8-9 minutes the site do not went
further then at last i press f5 and as usual the website shown me error
of transaction failed and when i checked in book history both my ticket
which i was trying were booked.

It means that at last step of booking
the servor is not responding. In Mean time after payment lot of time the windown
shown to me as " Service Unavailalble" and i pressed f5 nearabout 3-4 time at that time
and as soon as the Service unavailable screen went out, i just crosssed
my fingers and just still standstilll.............................. and what happened thereafter is written in third paragraph.

Still, I am very thankful to all to give u so much of quick reply, I am really very happy with your support, since last time also you help me to load the digital certificate in orca.

Hope this problem will also be get resolved.

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