I can't load videos anymore

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Jorge Junior
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I can't load videos anymore

Post by Jorge Junior » Sat Jun 01, 2013 8:09 pm

For some reason, AB with Mozilla engine does not load any videos anymore.
This one, for instance: http://www.rachelsenglish.com/videos/ho ... ice-flap-t

I can load videos with any other engine or browser, including FF browser.
I use the latest Ultimate version with Mozilla rendering engine by default.
RoboForm2Go 7.9.16.7
WIN 10 Pro 64-bit Build 10532, Asus P8Z68 Deluxe, Intel Core i7 2600, 3.40GHz, Cooler Master V10, PSU Zalman ZM600-HP, 16GB DDR3-1600, AMD Radeon HD 6870 1GB, SyncMaster P2270HN.

mbrazil
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Re: I can't load videos anymore

Post by mbrazil » Sat Jun 01, 2013 9:02 pm

Have you recently installed any extensions or plugins (or updates to extensions or plugins) for the Firefox engine? One of these might be causing the video problem. A good way to troubleshoot this, especially if you have a lot of extensions and plugins, is to disable half your plugins and then try to play the video. If the problem still exists, you've taken half your plugins off the list of potential causes. Follow up by disabling half of the ones that are left, and test again. Continue the process until you've cleared all your plugins or found the culprit. If the problem still exists, use the same approach with your extensions.

If it turns out to be one of the extensions or plugins, check for updates, and apply the update if one is available. If that doesn't help, try removing the plugin or extension, and reinstall it. If that still doesn't do the trick, try reinstalling Avant.

BTW, which build of Avant are you using? Your signature says build 23, but your profile says "The latest," which would be build 107.

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Jorge Junior
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Avant Fanatic
Posts: 237
Joined: Fri Sep 10, 2004 11:14 pm
Windows Version: Win 7 Ultimate 64 bits
Avant Version: See my signature
Default engine: See my signature
IE Version: 10.0.9200.16580
Skin: Xito
Location: Rio de Janeiro, Brasil

Re: I can't load videos anymore

Post by Jorge Junior » Sat Jun 01, 2013 9:57 pm

It was none of the extensions. I had to reinstall AB.
Thank you!
I use the latest Ultimate version with Mozilla rendering engine by default.
RoboForm2Go 7.9.16.7
WIN 10 Pro 64-bit Build 10532, Asus P8Z68 Deluxe, Intel Core i7 2600, 3.40GHz, Cooler Master V10, PSU Zalman ZM600-HP, 16GB DDR3-1600, AMD Radeon HD 6870 1GB, SyncMaster P2270HN.

User avatar
Jorge Junior
Avant Fanatic
Avant Fanatic
Posts: 237
Joined: Fri Sep 10, 2004 11:14 pm
Windows Version: Win 7 Ultimate 64 bits
Avant Version: See my signature
Default engine: See my signature
IE Version: 10.0.9200.16580
Skin: Xito
Location: Rio de Janeiro, Brasil

Re: I can't load videos anymore

Post by Jorge Junior » Fri Jun 14, 2013 6:56 pm

It happened twice in 14 days. The solution was to set IE as the default engine.
I use the latest Ultimate version with Mozilla rendering engine by default.
RoboForm2Go 7.9.16.7
WIN 10 Pro 64-bit Build 10532, Asus P8Z68 Deluxe, Intel Core i7 2600, 3.40GHz, Cooler Master V10, PSU Zalman ZM600-HP, 16GB DDR3-1600, AMD Radeon HD 6870 1GB, SyncMaster P2270HN.

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