Avante Ultimate 2013 Crash in Windows 2008

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jslindo
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Avante Ultimate 2013 Crash in Windows 2008

Post by jslindo » Fri Mar 08, 2013 3:00 pm

Hello

I use the avante Ultimate 2012 in Windows 2008 Std
If i Upgrade to version 2013 Build 12 or Build 17, the avant crash whem start

The version 2012 works.
Anyone have the same Problem

Thanks

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by xiaobing » Mon Mar 11, 2013 4:39 am

Is there any error message?

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by jslindo » Mon Mar 11, 2013 10:04 am

The error is Crash with the message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: avant.exe
Application Version: 12.5.0.0
Application Timestamp: 512d9426
Fault Module Name: StackHash_71af
Fault Module Version: 6.0.6002.18541
Fault Module Timestamp: 4ec3e3d5
Exception Code: c0000374
Exception Offset: 000b06b7
OS Version: 6.0.6002.2.2.0.272.7
Locale ID: 2070
Additional Information 1: 71af
Additional Information 2: 4d13bbabc40a0315ba8f3dacbdde7af5
Additional Information 3: 56df
Additional Information 4: 908101a79e3730e524c90ed0ca708942

Read our privacy statement:

In Windows Log i have the message:
Faulting application avant.exe, version 12.5.0.0, time stamp 0x512d9426, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code 0xc0000374, fault offset 0x000b06b7, process id 0x5944, application start time 0x01ce1e3ee3a52db3.

- <Event xmlns="h_t_t_p://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-03-11T09:57:50.000Z" />
<EventRecordID>90455</EventRecordID>
<Channel>Application</Channel>
<Computer>podepinfpc00</Computer>
<Security />
</System>
- <EventData>
<Data>avant.exe</Data>
<Data>12.5.0.0</Data>
<Data>512d9426</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6002.18541</Data>
<Data>4ec3e3d5</Data>
<Data>c0000374</Data>
<Data>000b06b7</Data>
<Data>5944</Data>
<Data>01ce1e3ee3a52db3</Data>
</EventData>
</Event>

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by xiaobing » Tue Mar 12, 2013 2:12 am

This error pops up every time you start Avant? Close the error mesaage, can Avant continue working?

Try to rename your Avant profiles folder and see whether it makes any difference. You can find the path of Avant profiles here: Tools>Avant browser options>Profiles.

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by jslindo » Sun Mar 17, 2013 7:20 pm

The avant alloweys crash.
After the crash the avant is stop and exit.

After rename profiles the error is the same. the new profile isn't create.

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by xiaobing » Mon Mar 18, 2013 3:04 am

jslindo wrote:The avant alloweys crash.
After the crash the avant is stop and exit.

After rename profiles the error is the same. the new profile isn't create.
Are you sure you have renamed the Avant profiles folder sucessfully? Before doing that, please make sure all the avant related processes have been exited/killed.

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by jslindo » Mon Mar 25, 2013 5:11 pm

Yes. I have rename the directory of profiles.

The avant crash.

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by mbrazil » Mon Mar 25, 2013 8:10 pm

Have you tried a full uninstall of Avant and a fresh install? Try this:

1. Back up your Avant profiles. Go to Tools > Avant Browser Options > Profile, and record the current path to the Avant Profiles folder. Then copy the entire Avant Profiles folder, including sub-folders, to an external drive.

2. Disconnect the external drive the backup is on.

3. Use Revo Uninstaller (choose the Advanced mode) to uninstall Avant to be sure everything is removed. If Revo finds leftover registry data and files, select everything it finds and have it delete them. (If you're not familiar with Revo, check it out at http://www.revouninstaller.com/. The url to download the free version is http://www.revouninstaller.com/start_fr ... nload.html.)

4. Reboot.

5. Reinstall Avant (don't copy your profile back yet).

6. Start Avant to see if the crash still occurs. If not, shut Avant down, reconnect the external drive, copy your backed up profile to the new Avant Profiles folder, and start Avant again. If the crashing returns, your profile is damaged.

7. Shut Avant down, and delete the Avant Profiles folder (don't delete your backup).

8. Run the Avant installer again to recreate the Avant Profiles folder.

9. Rebuild your profile either by starting from scratch or by copying files and folders from your backup Avant Profiles folder to the new Avant Profiles folder, one at a time. Each time you copy a file from your backup, shut Avant down first, and then start it again after you've copied that file. When the crashing problem returns, you'll know that the last file you copied is causing the crashes.

10. Repeat steps 6 and 7, and then copy all the files except the one that caused the crashes to come back from your backup folder to the new Avant Profiles folder.

11. Start Avant, and begin rebuilding the file you didn't replace because it caused the crashes. For example, if the file was conf.dat, you'll have to redo all the settings in the Avant Browser Options. If the file was favicons.dat, the icons for your bookmarks will come back the next time you go to those sites. If it was sites.dat, your history will be blank, but it will start to build again as you use Avant. There's a list of the Avant configuration files and their purposes at http://wiki.avantforce.com/index.php?ti ... r_Purposes. It's due for an update for changes that occurred in recent versions, but it's pretty complete and accurate.

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by jslindo » Tue Mar 26, 2013 11:36 am

Hello

I have execute the point 1,2,3,4,5
After the point 5, i start the avant but the crash still occurs

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by mbrazil » Wed Mar 27, 2013 4:28 am

jslindo wrote:I have execute the point 1,2,3,4,5 After the point 5, i start the avant but the crash still occurs
Well, that at least tells us that your profile is most likely not causing the crashes. I don't have any other suggestions at present other than to wait for the next build to be released, use Revo again at that time to completely remove Avant, and install the new build. Hopefully, whatever is causing the crashes will be fixed. Also, after uninstalling with Revo, search all the drives and partitions in your PC for Avant to be sure that you don't have any other Avant installations left over. If you find Avant folders remaining after uninstalling all instances of Avant that Revo finds, just delete them manually. Be sure you retain your profile backup, though.

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by jslindo » Mon Jul 29, 2013 2:24 pm

After several updates this problem has not yet been Corrected.
For when the fix?

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by mbrazil » Mon Jul 29, 2013 5:22 pm

Please repeat the procedure I provided. Keep going after step 5 all the way to the end.

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by AXEMAN » Mon Aug 05, 2013 12:31 pm

Hello i think the problem is with windows 2008 or what ever name you give . Also have heard of manny problems with windows 8 . I believe they rushed making 8. :)

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by mbrazil » Mon Aug 05, 2013 5:56 pm

Axe, I don't think they rushed Windows 8. I think they just had their heads stuck up someplace dark, warm, and smelly. :D

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by jslindo » Sat Sep 21, 2013 4:59 pm

Hello

I test the new version of avant.
Version 13 build 116

The problem of crash continues

the problem is
Problem signature:
Problem Event Name: APPCRASH
Application Name: avant.exe
Application Version: 12.5.0.0
Application Timestamp: 5236cec7
Fault Module Name: StackHash_88e9
Fault Module Version: 6.0.6002.18881
Fault Module Timestamp: 51da3e27
Exception Code: c0000374
Exception Offset: 000b06fc
OS Version: 6.0.6002.2.2.0.272.7
Locale ID: 2070
Additional Information 1: 88e9
Additional Information 2: 7fdb3036c562313b7c173f1804737421
Additional Information 3: f3dd
Additional Information 4: a51d3b73daca65b255a6bc75054d3e55

Read our privacy statement:
h_t_t_p://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409



I have test other browser, like IE, Firefox, Chrome and Lunascape and this browser is working whitout crash.

In this moment in my machine with windows 2008 Server, i use the lunascape because the avant not work.

I have used the avant ultimate 2012 build 193 and the version 2012 is working.
The crash only happens from the 2013 version. Must be a problem of compilation of this new version.

Thanks

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by xiaobing » Sun Sep 22, 2013 3:17 am

Thanks for your information, Please use the old version temporarily before we fix it.

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Re: Avante Ultimate 2013 Crash in Windows 2008

Post by jslindo » Mon Dec 16, 2013 10:00 am

was just to say that Avant Ultimate Build 119 is working on windows 2008.

Very many thanks for having succeeded in correcting the problem of crash.

Tanks Very Much

JSLindo

:clap: :thumbup:

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