Help! Why i cannot login in online bookmark???

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Help! Why i cannot login in online bookmark???

Postby yknan » Wed Jun 20, 2012 1:10 pm

Until now , i just cannot log in online bookmark?? what's happen??
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Re: Help! Why i cannot login in online bookmark???

Post Reply #1 by mohammed_nh » Wed Jun 20, 2012 1:30 pm

me too, from this morning till now I can't access online storage
my internet connectios speed is 512 Kb/s and it's fine for all websites other than online storage.

Avant login.gif
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Re: Help! Why i cannot login in online bookmark???

Post Reply #2 by pvslooten » Wed Jun 20, 2012 2:11 pm

same for me
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Re: Help! Why i cannot login in online bookmark???

Post Reply #3 by Chris Tower » Wed Jun 20, 2012 2:13 pm

Same here.
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Re: Help! Why i cannot login in online bookmark???

Post Reply #4 by madnaxal » Wed Jun 20, 2012 3:58 pm

Same error msg for me too. Is something wrong with the server.
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Re: Help! Why i cannot login in online bookmark???

Post Reply #5 by jmlosen » Wed Jun 20, 2012 6:31 pm

I cannot log into online storage. I keep getting an error message that the server cannot be reached, please try again later. It began this morning at home and still cannot log in some 9 hours later from my workstation. Hopefully someone reads these forums that can do something about it.
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Re: Help! Why i cannot login in online bookmark???

Post Reply #6 by pvslooten » Wed Jun 20, 2012 8:12 pm

I now discovered that it is only on my laptop (with Windows 7). On my desktop PC (with Windows XP) I have no problem....
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Re: Help! Why i cannot login in online bookmark???

Post Reply #7 by pvslooten » Wed Jun 20, 2012 8:27 pm

pvslooten wrote:I now discovered that it is only on my laptop (with Windows 7). On my desktop PC (with Windows XP) I have no problem....



eh... probably I'm wrong. I think now the desktop pc has the same problem... It has difficulties with synchronising.
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Re: Help! Why i cannot login in online bookmark???

Post Reply #8 by Jasmine » Thu Jun 21, 2012 2:58 am

We're out of touch with Anderson. The Online Server might need restarting.However, we can't contact him by e-mail/msn. So the problem could last for a while. We'll let you know as soon as we get in touch with him.
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Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder
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Re: Help! Why i cannot login in online bookmark???

Post Reply #9 by ICE2K » Thu Jun 21, 2012 3:33 am

THX JASMINE.....
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Re: Help! Why i cannot login in online bookmark???

Post Reply #10 by mbrazil » Thu Jun 21, 2012 6:38 am

Jasmine wrote:We're out of touch with Anderson. The Online Server might need restarting.However, we can't contact him by e-mail/msn. So the problem could last for a while. We'll let you know as soon as we get in touch with him.

Can't you call him or contact him some other way? In my case, Avant is totally unusable without being able to contact the server. The toolbars are all blank, and I can't even type an address in the address bar.
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Re: Help! Why i cannot login in online bookmark???

Post Reply #11 by I_comment » Thu Jun 21, 2012 8:01 am

Sorry but I completely agree with Mike. I really need to be able to get inside my bookmarks. This is unacceptable and your quickest action is much appreciated, this can not go on for days and days.
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Re: Help! Why i cannot login in online bookmark???

Post Reply #12 by AXEMAN » Thu Jun 21, 2012 10:43 am

For those who can't wait use IE OR FIREFOX WHAT EVER.I have AVANT IE AND FIREFOX ALL INSTALLED WITH SHORT CUTS FOR ALL ON DESKTOP . This is also good for your bookmarks. :)
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Re: Help! Why i cannot login in online bookmark???

Post Reply #13 by lolo1 » Thu Jun 21, 2012 11:45 am

It's always impossible to connect to online storage.
And it's impossible to create an online account for online storage.

When it's impossible to create a account online storage : the captcha don't appears.


Is it possible to receive a mail or a news letter when then online storage is in maintenance server please ?

When do you think the server will be back ? thanks :)
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Re: Help! Why i cannot login in online bookmark???

Post Reply #14 by shagz7 » Thu Jun 21, 2012 1:01 pm

Does anyone have any clue as to why it may not be working? Is it another DNS server issue as it was a couple years ago, or is it a simple server restart? Is there only one person running the show who can fix this? Let's get some sort of plan in place to tackle this problem so it doesn't occur in the future as well. How much should we all donate? :) For the free product/service you guys provide, and the relatively small number of outages there are, you guys are doing a great job!

Roboform everywhere is a nice supplement/backup to Avant storage. $10 for the first year. $20 each year after.
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Re: Help! Why i cannot login in online bookmark???

Post Reply #15 by shagz7 » Thu Jun 21, 2012 5:25 pm

I just got in! Yay!
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Re: Help! Why i cannot login in online bookmark???

Post Reply #16 by jmlosen » Thu Jun 21, 2012 5:51 pm

I am now able to 'log in" to the online storage server, however everything is gone. I have no bookmarks, no autofills, nothing!! Avant is totally worthless if this is the performance for the end user. Hopefully someone can straighten this mess out.
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Re: Help! Why i cannot login in online bookmark???

Post Reply #17 by shagz7 » Thu Jun 21, 2012 6:51 pm

jmlosen wrote:I am now able to 'log in" to the online storage server, however everything is gone. I have no bookmarks, no autofills, nothing!! Avant is totally worthless if this is the performance for the end user. Hopefully someone can straighten this mess out.


jmolsen, check out this post, maybe it will help shed some light on your situation:
viewtopic.php?f=88&t=23726&p=148496#p148496
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Re: Help! Why i cannot login in online bookmark???

Post Reply #18 by ICE2K » Thu Jun 21, 2012 8:52 pm

lolo1 wrote:It's always impossible to connect to online storage


WELL I'M ABLE 2SIGN IN EVERYDAY NO PROBLEM.... I SUGGEST U SEND A PM 2 THE Recovery Team
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Re: Help! Why i cannot login in online bookmark???

Post Reply #19 by xiaobing » Mon Jun 25, 2012 2:09 am

jmlosen wrote:I am now able to 'log in" to the online storage server, however everything is gone. I have no bookmarks, no autofills, nothing!! Avant is totally worthless if this is the performance for the end user. Hopefully someone can straighten this mess out.

Do you have any backups under Tools>Backup/restore profiles? If you have, choose a latest backup and click the Restore button to restore all your data manually.
If you don't have any backups, please PM me you account name of online storage and the last date you remembered your data were still available, I can restore them for you from our server.
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