Ultimate 2015 Build 1 - Chrome engine not working

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xiaobing
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by xiaobing » Fri Oct 10, 2014 1:48 am

It may be a bug, so you cannot solve it by yourself, please download the tool and following the steps to give us the file. The developer will look into the problem via the file you give us. We cannot reproduce the problem in our computers, so we need some help from the users who have the problem.

gah
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by gah » Fri Oct 10, 2014 4:15 pm

I understand you need the file, but I don't understand the procedure to send it to you. I have never unzipped files, nor sent files to anyone. I tried and it didn't work. Is there any way to explain the procedure in terms I can understand, otherwise I will wait until the next update or will all updates have the same problem for me. Thank you for your patience.

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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by tourist » Fri Oct 10, 2014 4:52 pm

Hello !
I encounter the same problem of a blank page with Chrome as default browser : blank page only... :-(
I sent you my "tree" using spyxx.exe after starting Avant with chrome as default engine
I have this problem only on my personal computer (XP) and not on my computer at work (XP)

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xiaobing
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by xiaobing » Sat Oct 11, 2014 4:05 am

gah wrote:I understand you need the file, but I don't understand the procedure to send it to you. I have never unzipped files, nor sent files to anyone. I tried and it didn't work. Is there any way to explain the procedure in terms I can understand, otherwise I will wait until the next update or will all updates have the same problem for me. Thank you for your patience.
Thank you for trying to help us. We have got some files from other users, if we need more, we'll tell you.

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xiaobing
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by xiaobing » Mon Oct 13, 2014 4:01 am

Please try this one and see whether it works:
http://dl1.avantbrowser.com/abbeta.exe

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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by gah » Mon Oct 13, 2014 3:27 pm

The Beta version does not work.

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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by fochtmanv » Mon Oct 13, 2014 5:29 pm

xiaobing wrote:Please try this one and see whether it works:
http://dl1.avantbrowser.com/abbeta.exe
Chrome rendering engine still does not work in 2015 build 3 ultimate browser.

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xiaobing
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by xiaobing » Tue Oct 14, 2014 2:01 am

Thank you for your feedback.

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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by xiaobing » Tue Oct 14, 2014 2:46 am

Please try this one: http://dl1.avantbrowser.com/abbeta.exe.
If it's convenient, it's better to try this test file with your anti-virus software disabled or uninstalled.
After the test, search your computer and find files called *.dmp,then send them to us.

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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by fochtmanv » Tue Oct 14, 2014 3:55 pm

xiaobing wrote:Please try this one: http://dl1.avantbrowser.com/abbeta.exe.
If it's convenient, it's better to try this test file with your anti-virus software disabled or uninstalled.
After the test, search your computer and find files called *.dmp,then send them to us.
After disabling my anti-virus and downloading avant browser again I could not find any dmp files. I searched the internet and it said dmp files were at c:\windows\minidump but I could not find that address on my computer. Do you have any suggestions on where I can find he dmp files.

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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by gah » Tue Oct 14, 2014 4:18 pm

I downloaded the updated Avant and still have the problem. I searched for dmp and could not find the file. Any other suggestions or fixes would be appreciated.

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xiaobing
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by xiaobing » Wed Oct 15, 2014 6:50 am

http://dl1.avantbrowser.com/abbeta.exe
Please try this version and see whether there is .dmp files in your computer.

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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by gah » Wed Oct 15, 2014 4:58 pm

I can't find a dmp file on my computer; however I am only familiar with the basics of operating computers and have had no problems with other browsers or Avant which I have used for years. It appears I may have to reluctantly drop Avant and use Chrome or Firefox. I would appreciate any additional advise. I also note firefox has another important update.

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xiaobing
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by xiaobing » Thu Oct 16, 2014 6:57 am

http://dl1.avantbrowser.com/abbeta.exe
The developer found a cause, please try this one and see whether the chrome engine works now.
If it still doesn't work, please send us the dmp file.

Additional informtion we need from you:
1 If you have chrome browser installed in your computer, can you please check that whether the chrome browser works in your computer.

2 Have you ever installled any extension under chrome engine? Do you remember the name of the extension?

gah
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by gah » Thu Oct 16, 2014 3:31 pm

The new version of Avant still does not work using chrome browser. I am unable to find the dmp file. I have the latest version of Chrome Browser installed and it works just fine. The only extension installed and enabled under Chrome rendering engine is Roboform password manager. Disabling Roboform didn't help. Thanks for your continued help.

gah
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by gah » Mon Oct 20, 2014 10:11 pm

Please advise if you are unable to fix the updated version of Avant. I need to know if its time to use a different browser and remove Avant from my computer. I have enjoyed Avant for many years, but no update is available to use Chrome rendering engine without Chrome crashing. Thank you

gah
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Re: Ultimate 2015 Build 1 - Chrome engine not working

Post by gah » Mon Oct 20, 2014 10:48 pm

I just received information that Build 5 is available. I downloaded this version and chrome rendering engine works just fine. Wonderful, Thanks

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