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Support Forums inaccessible from within Avant Browser.

Posted: Mon Oct 10, 2016 7:15 am
by saurabhdua
Hello Members!

Please refer to the enclosed pictorial representation & help FIX this anomaly asap. "Avant Browser forum" accessed via Help menu is unable to make a transition to the desired page & is posing the following impediment instead!

Iam using Avant browser's Latest version - Version 2016, Build 10 on my Win XP, SP3 desktop machine.

'Avant-Find' is enabled as a default Search engine & the current active theme/skin is - 'Aluminium'.

Help suggest further on this.

Thanks.

Re: Support Forums inaccessible from within Avant Browser.

Posted: Mon Oct 10, 2016 7:21 am
by saurabhdua
I would also like to add that the attempt to access the Avant Forum using Avant browser via the Official website is also posing exactly the same issue. Other web browsers however are able to make a successful transition, & thus Iam able to post this issue.

Is it something to do with the default Search-Engine? or is a Technical BUG instead?

Please advise.

Re: Support Forums inaccessible from within Avant Browser.

Posted: Mon Oct 10, 2016 3:57 pm
by MysteryFCM
I can't reproduce either issue here at present (tested with both build 9 and 10).

Re: Support Forums inaccessible from within Avant Browser.

Posted: Mon Oct 10, 2016 4:18 pm
by Nederpietos
What goes wrong is that his forum url doesn't change to https....you don't have https enabled in the Avant browser options saurabhdua? Tools--> Avant browser options--> Files and protocols
Btw, i remember this bug... i think it only happens on machines with XP. I will check it later this evening.

Re: Support Forums inaccessible from within Avant Browser.

Posted: Mon Oct 10, 2016 5:52 pm
by saurabhdua
Hello Nederpietos!

Even after enabling the https: protocol through the appropriate interface, same error has cropped up & is rather persistent in its appearance.

Please suggest further in this regard...

Thank you.

Re: Support Forums inaccessible from within Avant Browser.

Posted: Mon Oct 10, 2016 5:56 pm
by saurabhdua
MysteryFCM wrote:I can't reproduce either issue here at present (tested with both build 9 and 10).
Hello MysteryFCM !

You must have enabled Chromium's rendering engine to open the respective Hyperlink.!?
Iam using the LITE version of Avant Browser on my Win XP, SP3.

& have confirmed that the issue is persistent with both access methods viz. 1) Help>>Avant Browser Forum. 2) via Official website.

Oops! is refusing to turn away. :?

Please suggest ahead.

Re: Support Forums inaccessible from within Avant Browser.

Posted: Mon Oct 10, 2016 6:26 pm
by Nederpietos
Well, i just tested it with 2016 build 10 lite on Xp with IE8 and though it shows https in the url on my computer, i can't get the forum (navigation is cancelled).

So i have to confirm this bug.

With 2015 build 27 it worked fine.

Re: Support Forums inaccessible from within Avant Browser.

Posted: Tue Oct 11, 2016 10:45 am
by MysteryFCM
saurabhdua wrote:
MysteryFCM wrote:I can't reproduce either issue here at present (tested with both build 9 and 10).
Hello MysteryFCM !

You must have enabled Chromium's rendering engine to open the respective Hyperlink.!?
Iam using the LITE version of Avant Browser on my Win XP, SP3.

& have confirmed that the issue is persistent with both access methods viz. 1) Help>>Avant Browser Forum. 2) via Official website.

Oops! is refusing to turn away. :?

Please suggest ahead.
I tested using Gecko and Trident (can't stand Chrome or its engine ;) ). I'll have to do some more testing once my XP test machine is freed up.

Re: Support Forums inaccessible from within Avant Browser.

Posted: Tue Oct 11, 2016 10:45 am
by MysteryFCM
Nederpietos wrote:Well, i just tested it with 2016 build 10 lite on Xp with IE8 and though it shows https in the url on my computer, i can't get the forum (navigation is cancelled).

So i have to confirm this bug.

With 2015 build 27 it worked fine.
Cheers for the clarification.

Re: Support Forums inaccessible from within Avant Browser.

Posted: Tue Oct 18, 2016 11:08 am
by saurabhdua
I would request the Dear Members to please come up with a definite analysis of the reported issue & help figure out the necessary FIX asap.

Iam still using other Browsers on my machine to get to the Avant Browser forum! Transition from the drop-down Hyperlink is still not getting possible!

Inputs please?

Re: Support Forums inaccessible from within Avant Browser.

Posted: Wed Oct 19, 2016 2:10 pm
by MysteryFCM
It's likely it's an issue specific to your OS and the engine used.

It's worth noting, XP supported ended quite some time ago, as did IE 8 support (and IE9 and 10), as such, it's unlikely to be fixed in the engine itself.