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Cannot log in to financial ints

Posted: Thu Aug 08, 2013 5:40 pm
by ewingengr
I have two machines one is windows 7. When I go to log in to my bank with avant I get a rediect the web cannot be found. When I log into bank on same machine with IE9 no problem.
On my XP machine sp3 I can log into banks with avant and IE8 with no problem.

Note I added the login string to windows to allow popups on W7 machine in avant options. Still no joy.
Any ideas?
Thanks

Re: Cannot log in to financial ints

Posted: Fri Aug 09, 2013 12:25 am
by mbrazil
Does the message you get include any specific information?

Do both machines use the same internet connection? If not, is the one that can't connect to the bank set up to use a proxy in Avant?

Here's something you can try on the PC that can't connect: In Tools > Internet Explorer, click Internet Options..., click the Content tab, and then click Clear SSL state.

Re: Cannot log in to financial ints

Posted: Fri Aug 09, 2013 3:15 am
by xiaobing
Have you tried the other engines? If one engine works, you can assign this bank with that engine without changing your default IE engine.

Re: Cannot log in to financial ints

Posted: Tue Aug 13, 2013 2:16 pm
by ewingengr
mbrazil wrote:Does the message you get include any specific information?

Do both machines use the same internet connection? If not, is the one that can't connect to the bank set up to use a proxy in Avant?

Here's something you can try on the PC that can't connect: In Tools > Internet Explorer, click Internet Options..., click the Content tab, and then click Clear SSL state.
Both machines use same internet connections. I have two engines available to me have tried both does not make a difference.

Will try the SSL state clear and report back.

Re: Cannot log in to financial ints

Posted: Tue Aug 13, 2013 2:20 pm
by ewingengr
Oh, by the way the message I get is web page cannot be found in all cases. So on same machine W7 using IE9 it can load the page but using avant it cannot find it. Very odd?????

Re: Cannot log in to financial ints

Posted: Tue Aug 13, 2013 11:05 pm
by mbrazil
ewingengr wrote:I have two engines available to me have tried both does not make a difference.
What do you mean you have two engines available? You should have the IE, Firefox, and Chrome engines available in Avant Ultimate. Is one of them missing?

Something else to check is whether any settings in your security software (firewall especially) are different for IE and Avant on the Win 7 machine and if they're different for Avant between the Win 7 and XP machines. If they are different, change the settings for Avant on the Win 7 machine to match those for IE or those for Avant on the XP machine.

Re: Cannot log in to financial ints

Posted: Wed Aug 14, 2013 1:25 pm
by ewingengr
On my rendering engine I have two choices IE compatible, and IE9 standards on the w7 machine. I will check to see what it takes to add the the other engines.
The w7 machine is company supplied with microsoft firewall on. The xp laptop is my personal machine with firewall turned off.

Re: Cannot log in to financial ints

Posted: Wed Aug 14, 2013 1:28 pm
by ewingengr
I am using the latest version of avant also ( I checked).

Re: Cannot log in to financial ints

Posted: Wed Aug 14, 2013 5:39 pm
by mbrazil
ewingengr wrote:On my rendering engine I have two choices IE compatible, and IE9 standards on the w7 machine. I will check to see what it takes to add the the other engines..
If you're using the Lite version of Avant, those are the only engines you'll have. If you want to try the other engines (Firefox and Chrome), you'll have to download and install Avant Ultimate (http://forum.avantbrowser.com/viewtopic ... 36&t=32833).
ewingengr wrote:The w7 machine is company supplied with microsoft firewall on. The xp laptop is my personal machine with firewall turned off.
What other security software (if any) is running on the Win 7 machine and on the XP machine?

Re: Cannot log in to financial ints

Posted: Thu Aug 15, 2013 2:56 pm
by ewingengr
I cleared the SSL in internet options. No difference.
Downloaded avant ultimate with all engines.
Tried firefox engine, no redirect but still would not accept login.
Tried chrome engine, Allowed login and after bank called to give me an acceptance code I was able to get connected.
So what is the lesson here? Not sure, some security hand shake issue.
Thanks