Installer locks up laptop

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pcs800
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Installer locks up laptop

Post by pcs800 » Tue Jul 30, 2013 8:01 pm

I have a new toshiba laptop with win8x64 on it, every time I run the asetup.exe (ultimate edition) the laptop locks up. I've tried run as administrator too. All other apps so far have installed without issue.
Any idea's?
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mbrazil
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Re: Installer locks up laptop

Post by mbrazil » Tue Jul 30, 2013 8:30 pm

Have you tried deleting and then re-downloading the installer in case it got corrupted? Also, try disabling or uninstalling as much as possible of the software that came on the laptop.

You could also try the installer for the Lite version, just to see if it does the same thing.

One other suggestion: download and use the USB version on the laptop. It doesn't require installation, so if there's some incompatibility between the installer itself and some aspect of the laptop's hardware or software environment, you can avoid the installer and still use Avant on the laptop.

pcs800
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Re: Installer locks up laptop

Post by pcs800 » Tue Jul 30, 2013 8:40 pm

Yes i have already uninstalled all the pre-loaded junk and disabled most of the toshiba junk. I will try re-downloading and then the light version.
Windows XP, Vista, 7, 8, 2003 via 10+ pc's & Servers
Avast + Sygate, Avast ISS where Sygate doesn't apply.
Long walks on the virtual beach and Micro-brewed beer.

pcs800
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Re: Installer locks up laptop

Post by pcs800 » Tue Jul 30, 2013 11:33 pm

Re-downloaded the full installer, no change. It takes like 1:00 to even start after double clicking it, then it hangs on avant.exe -tx for seemingly ever until I force a reboot.
Which sucks because I need this installed on this laptop. I will keep trying.
Windows XP, Vista, 7, 8, 2003 via 10+ pc's & Servers
Avast + Sygate, Avast ISS where Sygate doesn't apply.
Long walks on the virtual beach and Micro-brewed beer.

pcs800
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Re: Installer locks up laptop

Post by pcs800 » Tue Jul 30, 2013 11:40 pm

Ok I let it sit there for about 15 minutes and it finally moved on. Sheesh, must be some kind of win8 thing with the admin permissions.
Windows XP, Vista, 7, 8, 2003 via 10+ pc's & Servers
Avast + Sygate, Avast ISS where Sygate doesn't apply.
Long walks on the virtual beach and Micro-brewed beer.

mbrazil
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Re: Installer locks up laptop

Post by mbrazil » Wed Jul 31, 2013 12:13 am

That sounds like a few more very good reasons to avoid Windows 8. For your long-term mental health, maybe you should consider upgrading the laptop to Windows 7!

pcs800
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Re: Installer locks up laptop

Post by pcs800 » Wed Jul 31, 2013 1:04 am

Yeah everything else I own has 7x64 on it, but this is a prop for a video and I am not going to put that much time into it.
Windows XP, Vista, 7, 8, 2003 via 10+ pc's & Servers
Avast + Sygate, Avast ISS where Sygate doesn't apply.
Long walks on the virtual beach and Micro-brewed beer.

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