PROBLEMS WITH LATEST DOWNLOAD

Request help with using Avant Browser here.

Moderators: Support Staff², Support Staff, AvantGuard, Developer

Post Reply
malcolm569
Semi-Fan
Semi-Fan
Posts: 82
Joined: Mon Jul 03, 2006 11:24 am
Windows Version: windows 7
Avant Version: Lite
Default engine: IE11
IE Version: IE11
Skin: Windows traditional
Location: UK

PROBLEMS WITH LATEST DOWNLOAD

Post by malcolm569 » Tue Nov 23, 2010 1:57 pm

Down loaded the latest avant and was unable to conect to internet. I have used system restore and gone back to earlier version
and now ok. Whats up with the lates version?
Running Windows 7 IE 8.
malcolm joslin

Jasmine
Support Staff
Support Staff
Posts: 3118
Joined: Mon Dec 11, 2006 2:10 am
Windows Version: windows sp3 2003 vista win7
Avant Version: Latest release
IE Version: IE9 8 7
Location: Beijing China

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by Jasmine » Wed Nov 24, 2010 3:45 am

You have to make sure that your firewall allowed both avant.exe and ybrowser.exe.
Image
Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder

malcolm569
Semi-Fan
Semi-Fan
Posts: 82
Joined: Mon Jul 03, 2006 11:24 am
Windows Version: windows 7
Avant Version: Lite
Default engine: IE11
IE Version: IE11
Skin: Windows traditional
Location: UK

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by malcolm569 » Wed Nov 24, 2010 9:16 am

Hi, Downloaded latest version,to run with win 7. Will not coneect to www. will conect to email.
Check fire wall and all ok.Even tried connecting with firewall off but still would not work.
Have used Avant for many years but unless can resolve quickly will have to go to chrome.
malcolm joslin

User avatar
jrglick
Newbie
Newbie
Posts: 42
Joined: Thu Jul 02, 2009 1:31 am
Windows Version: Win7Homei3 64 & XPHomeSP3
Avant Version: Latest one always
IE Version: 8.0.7600.16385

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by jrglick » Wed Nov 24, 2010 7:50 pm

Avant freezes, what to do?

Jasmine
Support Staff
Support Staff
Posts: 3118
Joined: Mon Dec 11, 2006 2:10 am
Windows Version: windows sp3 2003 vista win7
Avant Version: Latest release
IE Version: IE9 8 7
Location: Beijing China

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by Jasmine » Thu Nov 25, 2010 2:44 am

malcolm569 wrote:Will not coneect to www. will conect to email.
Check fire wall and all ok.Even tried connecting with firewall off but still would not work.
Will not coneect to www. will conect to email.
What dose this mean? What happened when logging into e-mail in Avant? No problem with opening e-mail in Avant?

What's your firewall?
Image
Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder

User avatar
jrglick
Newbie
Newbie
Posts: 42
Joined: Thu Jul 02, 2009 1:31 am
Windows Version: Win7Homei3 64 & XPHomeSP3
Avant Version: Latest one always
IE Version: 8.0.7600.16385

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by jrglick » Thu Nov 25, 2010 3:14 am

It freezes a lot even with the new downloads. And Orca, sheesh....

User avatar
jrglick
Newbie
Newbie
Posts: 42
Joined: Thu Jul 02, 2009 1:31 am
Windows Version: Win7Homei3 64 & XPHomeSP3
Avant Version: Latest one always
IE Version: 8.0.7600.16385

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by jrglick » Thu Nov 25, 2010 3:15 am

See above posts Jasmine. Sorry to say...

malcolm569
Semi-Fan
Semi-Fan
Posts: 82
Joined: Mon Jul 03, 2006 11:24 am
Windows Version: windows 7
Avant Version: Lite
Default engine: IE11
IE Version: IE11
Skin: Windows traditional
Location: UK

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by malcolm569 » Thu Nov 25, 2010 10:40 am

Jasmine wrote:
malcolm569 wrote:Will not coneect to www. will conect to email.
Check fire wall and all ok.Even tried connecting with firewall off but still would not work.
Will not coneect to www. will conect to email.
What dose this mean? What happened when logging into e-mail in Avant? No problem with opening e-mail in Avant?

What's your firewall?
Hello Jasmine, Fire wall is Microsoft security essentials. I can log on to the email acount ( windows live 2011) but not able to connect to a web page. It comes back say no internet connection. This is wrong as would not be able to read email. I have even tried browsing with the fire wall off,still unable to connect.
I have reverted to a much earlier version 11.2 build 46. This is working. It is the latest release that will not work.
malcolm joslin

malcolm569
Semi-Fan
Semi-Fan
Posts: 82
Joined: Mon Jul 03, 2006 11:24 am
Windows Version: windows 7
Avant Version: Lite
Default engine: IE11
IE Version: IE11
Skin: Windows traditional
Location: UK

SOLVED THE PROBLEM

Post by malcolm569 » Sat Nov 27, 2010 11:39 am

In a earlier post I stated I was unable to conect to the web with the latest avant browser. Pleased to say I have resolved the problem. This was Treatfire software. Made no difference switching off. It had to be full uninstalled.
Hope this info may be of help to others.
Last edited by bigC on Sat Nov 27, 2010 7:38 pm, edited 1 time in total.
Reason: Post Merged
malcolm joslin

Jasmine
Support Staff
Support Staff
Posts: 3118
Joined: Mon Dec 11, 2006 2:10 am
Windows Version: windows sp3 2003 vista win7
Avant Version: Latest release
IE Version: IE9 8 7
Location: Beijing China

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by Jasmine » Mon Nov 29, 2010 6:37 am

sjp52047 wrote:Since downloading the latest version of Avant I have problems with the page view. When I move my curser to either side of the screen I suddenly get a white strip across the top of the page that pushes the page I'm viewing down the screen. When I try to use the slide bar to go down to the page, the page gets pushed all the way off the screen and can't be retrieved unless I Use the full screen function then restore to normal function.
Merged the first problem to the old thread. It's a known bug.
sjp52047 wrote: Also, I cannot connect to my email using the icon on the toolbar. Checked it and it seems setup as usual. A lot of little issues make this update more trouble than it is worth. How do I restore the previous version? It worked great.
What's your office version? Is it the case in old 11.7 build 46?

Simply download and re-install 11.7 build 46 to step back to the old version.

Download link
Image
Please provide the following information before reporting problems:
Avant Version; System(also point out it is a 32 or 64-bit OS);IE; Memory Size; CPU Speed;
Optional: Firewall; Graphics Card

For the problems hard to replay, could you add me into your MSN or Skype list if you use either of them? The advantage is that you can let us know the situation in the first place by making some screenshots, sharing your screen or explaining the specific problems more clearly when they happen.
E-mail: Jasmine#avantbrowser.com(please repalce # with @)
MSN: dishmoon#msn.com
Skype: JasmineThunder

User avatar
jrglick
Newbie
Newbie
Posts: 42
Joined: Thu Jul 02, 2009 1:31 am
Windows Version: Win7Homei3 64 & XPHomeSP3
Avant Version: Latest one always
IE Version: 8.0.7600.16385

Re: PROBLEMS WITH LATEST DOWNLOAD

Post by jrglick » Mon Nov 29, 2010 10:31 am

You said that before. Thanks.

Post Reply